44 (0)1358 729988 | sales@stilltoursscotland.com

Privacy Policy

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Still Tours Scotland Privacy Policy Guaranteed

Still Tours Scotland thinks highly of their customers, therefore we respect your decisions and privacy and have created a privacy policy for this website. This privacy policy will explain how we use the personal data we collect from you when you use our website. We encourage you to review this page for the latest data on our privacy practices. This privacy policy was last updated on 27.05.2020.

When you continue using this website, we take it you have read and agree to our terms. If they seem unacceptable to you we kindly ask that you leave this website.

What data do we collect and how?

We collect no personal data when you visit our website or sign-up to newsletters. You can always unsubscribe from newsletters using the link given within every letter.
However, we collect data and process data when you:
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Make an order or register for tours.
• Use or view our website via your browser’s cookies.

We may also receive your data indirectly from our social media channels; Facebook, Twitter, Instagram and LinkedIn.

How will we use and store your data for analytical purposes?

We will retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytical purposes to understand how people use our website so that we can make it more intuitive.

We will keep a record of the articles on our website that you have clicked on and use that information to target advertising that is relevant to your interests, which we have identified based on articles you have read

When Still Tours Scotland processes your order or participation in activities, we ask for your full name, date of birth, in addition to your contact details and payment method- related data.

We may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Google Analytics

We also use Google Analytics software to understand better how you use our website. This includes IP addresses and anonymised data about what pages you visit, how long you spend on each page, how did you get to the site and what did you click while being on the site.

No personal data such as names, addresses, etc. are collected or stored during the Google Analytics process. Neither will we use this data to identify your location.

We need this anonymous data to make sure:
• This site is meeting the needs of our customers
• We can do all the improvements needed
• Provide you with information that is relevant to you (services, events, etc.)
• There are no security threats

Sharing your data

We have to share your data if it is required by law - for example, by court order, or to prevent fraud or other crimes, but we will never share, sell or rent your data to third parties for marketing purposes.

Children’s Privacy Protection

Our services are not designed for, or intentionally targeted at people under the age of 18. Therefore, we do not intentionally collect or maintain data about anyone under the age of 18.

How do we store your data?

We have designed, built and maintained our systems to ensure your data is as safe as possible at all times. We also want to make sure that our partners who need to use your data (website management) keep it secure.

What are your data protection rights?

Still Tours Scotland would like to make sure you are fully aware of all of your data protection rights.

1. You have the right to request copies of your personal data. We may charge you a small fee for this service.
2. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request completion of the information you believe is incomplete.
3. You have the right to request that we erase your personal data, unless conditions are prohibited by law.
If you make a request, we have one month to respond. If you would like to exercise any of these rights, please contact us at our email: sales@stilltoursscotland.com

Privacy policies of other websites

The Still Tours Scotland website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to Contact Us

If you have any questions about Our Company’s privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:
Call us: 01358 729988

Or write to us at:
2 Bridge Street, Ellon, Aberdeenshire, AB41 9AA

How to contact the Appropriate Authority
Should you wish to report a complaint or if you feel that Still Tours Scotland has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner, who is an independent regulator.

Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm

Find out about call charges
Information Commissioner's Office
Wycliffe House
Water Lane

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